BitPixel

AI development and automation that does real work, not demos

We build AI into products where it earns its place: assistants that answer from your own data, document workflows that run without copy-paste, and automations that take repetitive work off your team.

Overview

Start from the task, not the technology

It is easy to build an impressive AI demo and hard to build one that is right often enough to trust. The difference is engineering: grounding answers in your own data, measuring quality instead of guessing at it, and designing for the moments when the model is wrong.

We start from the task. Sometimes the answer is a language model; sometimes it is a simple rule or a scheduled job that costs a fraction as much. We will tell you which, and build the one that works.

Technologies we use

  • OpenAI
  • Python
  • LangChain
  • Vector Databases
  • Node.js
  • AWS

What's included

AI & Automation: what's included

Every engagement is scoped up front, so you know exactly what is being delivered before work starts.

  • AI-powered features

    Search, summarisation, drafting and recommendations built into your existing product.

  • Chatbots & assistants

    Assistants that answer from your documentation and data, cite their sources, and hand over to a person when they should.

  • Retrieval over your data

    Vector search and retrieval pipelines, so answers come from your content rather than the model's memory.

  • Workflow automation

    Document processing, data entry and routing jobs that run without manual steps.

  • Evaluation & guardrails

    Test sets, quality metrics and safety checks, so you know how well it works before your users do.

  • Cost & speed tuning

    Model choice, caching and prompt design to keep response times and bills in check.

Where it fits

Where AI and automation pay off

  • Customer support assistants

    Answering common questions from your help content, and routing the rest to the right person.

  • Internal knowledge search

    One place to ask questions across documents, tickets and wikis.

  • Back-office automation

    Extracting data from invoices, forms and emails into the systems that need it.

Selected work

Recent AI and automation work

  • MediTrack — Healthcare App built by BitPixelHealthcare App

    MediTrack

    Mobile health tracking app with AI-powered insights

  • Culinary AI — Consumer App built by BitPixelConsumer App

    Culinary AI

    AI recipe generator personalized to your dietary preferences

Insights

Reading on AI and automation

FAQ

Questions about AI and automation

Something we have not covered? Ask us directly.

Do we need AI, or just automation?

Often just automation. If a task follows clear rules, a conventional workflow is cheaper, faster and more predictable than a language model. AI is the right tool when the input is unstructured — free text, documents, conversations. We scope both options honestly.

Is our data safe when using AI models?

We design for that from the start: choosing providers and settings that do not train on your data, keeping sensitive information out of prompts where possible, and hosting models privately when the data requires it.

How do you make sure the AI gives correct answers?

By grounding it in your own content, testing it against a set of real questions with known answers, and building in fallbacks for when it is unsure. No system is right every time, so we also design how it fails.

Related services

Often paired with AI and automation

All services

Have a project in mind?

Tell us what you're building and we'll come back with a scope, a timeline and a fixed price.